For over 50 years we’ve been committed to the safety of our groups. With a team of more than 52,500 EF personnel around the globe, we have a presence in nearly every destination we travel to—ensuring that we’re there to support you wherever and whenever you need us.
A partner you can count on
Your group’s well-being is our top priority. That’s why we’ll pair you with an experienced Tour Director who supports you 24/7 and knows the ins and outs of every destination on your itinerary. Tour Directors also undergo extensive training to make sure they’re equipped to manage challenging situations, and have adirect line to EF offices, including our North American Headquarters in Boston, and our D.C. office in the Ronald Reagan Building, for added support. To further our commitment to your group’s safety, we provide professional overnight security in the hotel, and perform standard inspections of our suppliers. We also conduct criminal background checks on the Tour Directors and all adult travelers (such as parents and chaperones) that join your group.
And of course, you, your students, their parents and your administrators can reach us 24/7, if anything comes up before or while your group is on tour.
The coverage you need
Schools, teachers, and students are covered from unforeseen circumstances that may arise before or during tour in the following ways:
Group Leaders and schools are automatically insured under our $50 million General Liability Policy, regardless of whether or not the tour is considered a school event. This policy safeguards Group Leaders and schools in case of claims from on-tour incidents such as personal injury and provides a legal defense and covers all associated legal fees.
Peace of Mind Program
All groups are automatically covered by our Peace of Mind program. Should a group’s travel plans need to change for any reason, this program provides the flexibility to change their tour date, destination or itinerary up to 45 days before their tour.
Illness and Accident Coverage
Included in all EF Explore America travelers’ cost is our Illness and Accident coverage. This coverage helps travelers cover any hospital and doctors’ fees and medical transportation for illnesses or injury sustained on tour.
Have questions for a group leader?
One of our most experienced group leaders answers your questions.