Risk-free enrollment period

Available to new travelers

If you sign up for a tour traveling in 2022 by October 31, 2020 with our Automatic Payment Plan or by Paying in Full, you have the option to cancel your tour for any reason before February 15, 2021 and we’ll refund 100% of the money paid to EF.




Peace of Mind

Provided to all groups

We understand that plans can change due to unforeseen circumstances. EF provides an exclusive Peace of Mind program to account for such situations.

This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism or other world events.

Your Group Leader may choose from the following options:

45 days or more prior to departure:

  • Change the travel dates of your group’s current tour
  • Work with EF to modify your group’s current tour or find a new tour
  • Cancel your tour and all travelers will receive a transferable Future Travel Voucher

EF’S PEACE OF MIND PROGRAM TERMS & CONDITIONS
Benefits of the Peace of Mind program are only available to the entire group and not to individual travelers. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. Revised tours must fall within the date range that these booking conditions are valid. If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. If EF cannot accommodate a revised tour request and/or the group decides not to travel on the original tour, then the group may opt for travel vouchers. If the group does not travel on the original tour, travel on a revised tour, or receive a future travel voucher, standard cancellation fees will apply. Travelers cancelling from a revised tour will be charged a cancellation fee based on the date that the original tour was revised or the date of cancellation from the revised tour, whichever is higher. EF will make every effort to accommodate revised tour requests. Travel vouchers will be issued in the amount of all monies paid by a traveler for the original tour less the $95 non-refundable deposit and any other non-refundable fees. Travel vouchers are valid for the current and following travel year. Travel vouchers are transferable at the face value of the voucher to members of the traveler’s immediate family or to students and faculty of the traveler’s school. The future travel voucher is not a merchandise credit or a gift certificate and may not be redeemed for cash.


EF's COVID Peace of Mind Program

Provided to all groups

In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program to account for situations related to the COVID-19 pandemic. This program is automatically included for all travelers and can be enacted at the group level and specific options can be implemented at the individual level.

For programs scheduled to depart between October 1, 2020 and September 30, 2021, your Group Leader can enact the COVID-19 Peace of Mind program in the event that any of the following conditions occur as a result of the COVID-19 pandemic between 109 to 45 days prior to your tour program’s original departure date:

  • a U.S. federal governmental authority has issued a travel ban or an order restricting travel to a location on your group’s itinerary
  • a U.S. federal or state governmental authority has issued an order that would require a self-quarantine for travelers in your group upon return home from a location on your group’s itinerary
  • a governmental order applicable to a location on your group’s itinerary would ban or restrict travel or require visitors to self-quarantine upon arrival

If COVID-19 Peace of Mind is enacted, your Group Leader may choose one of the following COVID-19 options:

  • Change the travel dates or tour itinerary of your group's current tour; or
  • Cancel your tour with each traveler receiving a transferable COVID-19 Future Travel Voucher for 100% of all money paid to EF; or
  • Cancel your tour with each traveler receiving a cash refund for all of the money paid to EF less $350 for flight tours, $150 for bus tours

EF’S COVID-19 PEACE OF MIND PROGRAM TERMS & CONDITIONS
The benefits of the COVID-19 Peace of Mind program are available at the group level and for individual travelers. So long as the COVID-19 Peace of Mind program would apply, individual travelers can choose to cancel from their original tour or revised tour and receive a COVID-19 Future Travel Voucher to be used for future travel or exchanged for the cash refund option detailed above. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. EF will make every effort to accommodate revised tour requests. Revised tours must fall within the date range for which their current Booking Conditions apply. If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. If the group does not travel on the original tour, travel on a revised tour, or if EF cannot accommodate a revised tour request, the travelers will receive COVID-19 Future Travel Vouchers. Travelers cancelling from a revised tour will be charged a cancellation fee based on the date that the original tour was revised or the date of cancellation from the revised tour, whichever is higher. COVID-19 Future Travel Vouchers will be issued in the amount of all monies paid by a traveler for the original tour. COVID-19 Future Travel Vouchers are valid for the current and following two travel years expiring on September 30, 2023 and may be exchanged during that time period for the cash refund option set forth in this COVID-19 Peace of Mind program provision. COVID-19 Future Travel Vouchers are transferable at the face value of the voucher to members of the traveler’s immediate family or to students and faculty of the traveler’s school. The COVID-19 Future Travel Voucher is not a merchandise credit or a gift certificate.


EF COVID Care Promise

Provided to all groups

If a traveler is diagnosed with COVID-19 while on tour, EF will:

  • Provide EF representatives to support them throughout any hospitalization or quarantine period
  • Help connect to local health care providers
  • Facilitate communication with the traveler's family back home
  • Secure a comfortable location for any quarantine period, working with local authorities as necessary
  • Book flights home at no incremental cost when the traveler is cleared to fly by the airline
  • Fly a parent or guardian to the tour location if necessary




Travel Protection Plan

Available to all travelers

Cost: $99
Can be added from the time of enrollment up until 75 days before departure

Tour cancellation coverage
The Travel Protection Plan provides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel from tour due to reasons of serious injury or illness requiring hospitalization, financial hardship due to unexpected job loss, jury duty, you or your traveling companion are in the military and called to emergency duty for a national disaster other than war, or severe damage to home.

Tour interruption coverage
Additional coverage if a traveler needs to return early from tour due to reasons of serious injury or illness requiring hospitalization.

Baggage and property coverage
Coverage for baggage, airline tickets, travel documents and valuable property in cases of theft or delay.

Flight delay coverage
Coverage for expenses due to flight delays (lodging, food and other reasonable expenses) as well as limited coverage for every full land day missed of your program due to flight delays or cancellations.

Emergency evacuation coverage
Coverage in the unlikely event a traveler should need to return unexpectedly back to his/her departure gateway (airport) due to a natural disaster or unrest.

The Travel Protection Plan and the Anytime Travel Protection Plan are non-refundable 10 days after purchase date. Both Protection Plans contain insured components underwritten by United States Fire Company and assistance services provided by EF Explore America.

Please see this benefits guide for further details, coverage limits, and exclusions. For information on filing a claim, visit the Coverage Claims article.


Anytime Travel Protection Plan
Cost: $279*
Must be added at the time of enrollment

Tour cancellation coverage
The Anytime Travel Protection Plan provides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour any time prior to departure, for any reason.

Tour interruption coverage
Additional coverage if a traveler needs to return early from tour due to reasons of serious injury or illness requiring hospitalization.

Baggage and property coverage
Coverage for baggage, airline tickets, travel documents and valuable property in cases of theft or delay.

Flight delay coverage
Coverage for expenses due to flight delays (lodging, food and other reasonable expenses) as well as limited coverage for every full land day missed of your program due to flight delays or cancellations.

Emergency evacuation coverage
Both plans include coverage in the unlikely event a traveler should need to return unexpectedly back to his/her departure gateway (airport) due to a natural disaster or unrest.

The Travel Protection Plan and the Anytime Travel Protection Plan are non-refundable 10 days after purchase date. Both Protection Plans contain insured components underwritten by United States Fire Company and assistance services provided by EF Explore America.

Please see this benefits guide for further details, coverage limits, and exclusions. For information on filing a claim, visit the Coverage Claims article.

*279 is the current cost for tours departing on or after October 1, 2021