Traveling together, safely

As the world opens and we all get ready to travel again, your students’ health and well-being will continue to be our top priority. We want you to travel confidently, which is why we’re taking the steps to help keep our groups as healthy and safe as possible.

We’re proud to have earned the World Travel & Tourism Council’s Safe Travels stamp—the world’s first-ever global safety and hygiene stamp for Travel & Tourism, designed specifically to address COVID-19 and similar outbreaks.


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Global partnerships

We have strong, long-established relationships with some of the largest airline, hotel, and transportation companies, global governmental agencies, and health organizations. These partnerships, along with our leadership roles in major industry organizations, mean that we are actively shaping new worldwide cleanliness and safety standards.


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Travel preparation

All travelers and parents will receive information about local COVID-19 guidelines and regulations expected to be in place during their tour. Travelers should closely monitor their health in the time leading up to their tour.


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Traveler health

We have policies in place to support traveler health before and during our tours. Depending on destination guidelines, travelers may be asked to complete a self-administered, pre-departure health screening that could include things like a temperature check. While on tour, travelers should closely monitor their health. If a traveler feels ill during their journey, we have identified Telehealth service providers for easy and convenient medical attention. These third-party service providers make it possible for travelers to obtain medical advice over a phone or video call. If this service is not covered by a traveler’s primary medical insurance, they can submit a claim under the medical insurance benefits already included in their EF tour program fee.


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EF COVID Care Promise

Provided to all groups

If a traveler is diagnosed with COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour hospitalization or quarantine period: 

  • Lodging and meals
  • EF representatives available to support the traveler and to coordinate with local authorities on their behalf where necessary 
  • Assistance connecting with local health care providers 
  • Translation services 
  • Communication between the traveler and the traveler’s family back home
  • EF arranged flights home, based on existing itinerary, for the traveler once cleared to return
  • If the diagnosed traveler is a minor, flights for their parent or guardian to join them at the tour location 

If a traveler or group is not diagnosed with, yet is required to quarantine on account of, COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the travelers throughout the duration of any on-tour non-hospitalized quarantine period:

  • Lodging and meals
  • EF representatives available to support the traveler or group and to coordinate with local authorities on their behalf where necessary
  • Assistance connecting with local health care providers
  • Translation services
  • Communication between the traveler or group and their family back home
  • EF arranged flights home for the traveler or group once cleared to return

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On-tour experience

We do everything we can to maintain the integrity of our tour experiences, and our travelers’ safety comes first. If we need to adjust an itinerary to, say, avoid a crowded location at a peak time or follow local health and safety guidance, we’re able to do so quickly and easily. Our on-the-ground presence in the areas where we travel means we’re continuously working with our local partners such as tourist sites and restaurants to provide as safe an experience as possible.


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Hotels

We partner with hotels that practice enhanced safety measures such as frequent cleaning of common areas and thoroughly disinfecting rooms between guests. We have developed flexible options to support the rooming preferences of individual travelers. Specifically, we offer discounted room upgrades for students who prefer twin rooming (one other person). For groups on shared tours with multiple schools, students will only share hotel rooms with students from their group.


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Private motorcoach

Your private coach will be thoroughly cleaned daily, and high-touch areas will be wiped down throughout the day. Our bus drivers will be trained in best practices to provide the safest possible environment.


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Hand sanitizer & masks

We will provide all travelers with disposable face masks while on tour if local regulations require their use. Hand sanitizer will be available throughout the tour in all hotels, restaurants, and on private motorcoach rides. Hand sanitizer will also be available during visits and sightseeing tours. We highly recommend travelers bring their own personal hand sanitizer and face masks as well.


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Tour Director & local staff

All our local staff, including your expert Tour Director, will be ready to explain guidelines in the destinations you are traveling to. Your Tour Director and our Safety and Incident Response Team are trained on how to support travelers should you or your students feel ill during your trip.


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Looking ahead

As we enhance and innovate on our own health and safety protocols, we’ll continue to monitor guidance from the U.S. Centers for Disease Control and local and federal authorities worldwide. We will incorporate new procedures where appropriate as part of the comprehensive safety measures that are standard on every EF tour.

Still have questions? Ask away.

Contact our Traveler Support Team at 888-333-9756, or browse our “How it works” pages for more on our policies around safety, flexibility, and support.

See how it works